Please take time to read and understand our Privacy Policy, issued by Mango Heating Ltd, whose registered address is Mango Heating Ltd, Peterborough Business Park, Lynch Wood Park Lynchwood, Peterborough PE2 6FY, United Kingdom. These policies apply to “Mango Heating Ltd,” the website and platform https://mangoheating.co.uk/, and any sub-domain or digital services we may offer. You agree to our terms and acknowledge our Privacy & Data Handling Policy by continuing to use our website and services.
1. Introduction
We provide professional heating services, including but not limited to boiler installations, servicing, repairs, and heating system maintenance. We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal data.
By using our services, you consent to the collection, use, and disclosure of your information as described in this policy. This Privacy Policy may be updated from time to time, and we will provide notice of changes in accordance with applicable laws.
If you have any questions regarding this Privacy Policy, please contact our Data Controller at office@mangoheating.co.uk
2. What Information Do We Collect?
When you interact with Mango Heating Ltd, we may collect the following information:
- Personal Information: Name, email address, phone number, and address when booking services.
- Payment Information: We do not store your full credit/debit card details. Payments are processed securely through third-party providers.
- Service Information: Details related to your boiler, heating system, and services requested.
- Website Usage Data: IP address, browser type, and cookies to improve user experience.
3. How Do We Use Your Information?
We use the information collected to:
- Provide, manage, and improve our services.
- Process service requests and payments.
- Respond to customer inquiries and provide support.
- Send service reminders, updates, and relevant communications (with your consent).
- Ensure compliance with legal and regulatory obligations.
4. Data Sharing & Third-Party Services
We do not sell or share your personal data with third parties, except when necessary for:
- Payment processing (through secure third-party providers).
- Compliance with legal obligations or law enforcement requests.
- Service improvements, such as website analytics and customer feedback tools.
All third-party service providers are required to uphold the highest standards of data security.
5. How Do We Protect Your Information?
We implement strict security measures to protect your personal data, including:
- SSL encryption for secure online transactions.
- Restricted access to sensitive data.
- Regular security audits to maintain data integrity.
While we take all reasonable steps to protect your data, no online transmission is 100% secure. If you suspect a data breach, please contact us immediately at office@mangoheating.co.uk
6. Your Data Rights
Under GDPR, you have the right to:
- Request access to the personal data we hold about you.
- Request corrections or updates to inaccurate information.
- Request deletion of your data where applicable.
- Opt out of marketing communications.
To exercise your rights, contact us at office@mangoheating.co.uk
7. Cookies & Website Tracking
We use cookies to enhance your website experience. You can adjust your cookie preferences through your browser settings.
8. Contact Information
If you have any questions regarding this Privacy Policy, please contact:
- Email: office@mangoheating.co.uk
- Phone: [01733 590466
- Address: Mango Heating Ltd, Peterborough Business Park, Lynch Wood Park Lynchwood, Peterborough PE2 6FY, United Kingdom
9. Updates to Our Privacy Policy
We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page, and the modification date will be updated accordingly.
Last updated: 11/03/25